“Flow” has been identified as one of the most important parts of operational process efficiency.

Developing a ‘process flow chart’ or a ‘process map’ to determine each step in the production / operations process and how those steps interact with the time taken per step.

This could then be used to identify gaps and improvement opportunities.

With our SER® consultations, we have found a simple way to identify what needs to be fixed to improve flow in your operations. This involves observing “waiting time” and asking the following key questions:

  • Why aren’t those machines running?
  • What are those operators waiting for?
  • Why don’t we have material ready?

Eventually the process which is causing delays will be exposed. Once this process is improved the constraint will move and that process becomes the next target for improvement.

To confirm your findings the best method is to talk your people and also collect some historical data on equipment downtime or material shortages.

The Steel Efficiency Review® aims to provide recommendations to support our customer’s business and at the same time improve our product and service offer. To register for the Steel Efficiency Review® click here.