Founded in 1999 to provide communication shelters to Telstra, Optus and Vodaphone, ICS Industries design and manufacture transportable communications buildings, modular buildings, switch rooms, sheet metal cabinets plus a range of mobile satellite and communication solutions.

“With customers in all corners of Australia, delivering our buildings to remote and difficult to access locations is nothing new for us,” says Michael Lennox, Managing Director of ICS Industries.

BlueScope Distribution have been supplying ICS Industries a range of steel products, including galvanised, hot rolled pickle and oiled and ZINCANNEAL® steel and have undertaken a Steel Efficiency Review™ (SER®) to better understand their requirements and service improvement opportunities.

“ICS Industries has very high quality standards and rigorous internal processes, so we wanted to ensure that our product and supply package was aligned to their expectations,” explained Peter Schepis – one of our SER® representatives. “Their Production Manager, Kristian Dato, comes from an automotive background so he fully appreciates the importance of efficiency gains in a modern manufacturing business.

The SER® process enabled us to better understand their specific tolerance, packaging and supply needs and further develop our offering to meet those requirements.”

Based on the SER® process, BlueScope Distribution was able to identify and introduce a number of enhancements including cut-to-size blanks to minimise wastage and processing time, an integrated JIT supply package to improve stock management and detailed quality plans outlining the specific sheet and packaging tolerances required for ICS Industries’ automated laser cutting machine.

“We’ve been working with BlueScope SMS for about three years now, and in that time, they’ve shown a real commitment to understanding our business and have tailored their supply package to suit our specific needs. Also being a part of a trusted global company like BlueScope means they appreciate the value and importance of providing assistance to those less fortunate” says Michael Lennox.

We have found, our customers pursue the SER® as a vehicle to look at their business in a different way to make some small changes to reap big rewards. The Steel Efficiency Review® aims to provide recommendations to support our customer’s business and at the same time improve our product and service offer.

To register for the Steel Efficiency Review® click here.

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