We tend to focus on the 7 wastes when referring to Continuous Improvement projects however there is another waste opportunity which often is not taken advantage of. That is the waste of under-utilising our resources, in particular our own people but also other stakeholders in the business.
The people with the most knowledge, ideas and skills, are those that are involved in that process on a daily basis. In other words, those that do it. It is human nature to find an easier, more efficient and effective way to do things but all to often that desire for improvement is restricted due mainly to not being asked for their “expert” opinion or ignored if they do suggest improvements.
To take advantage of these ideas it is necessary to formally request their assistance and show that you are genuinely interested in their ideas by following up on their suggestions and providing feedback about progress or better still, have them work on the improvement activity.
As well as your own staff, suppliers have specialised knowledge and skills related to their products and processes and are a resource for improvement opportunities. Asking suppliers to discuss potential improvements could bring surprising improvement opportunities.
The eighth waste then is not utilising the free expert – your SER® consultant identifying improvement opportunities with your staff and other key stakeholders in your business.
The Steel Efficiency Review® aims to provide recommendations to support our customer’s business and at the same time improve our product and service offer.
To register for the Steel Efficiency Review® click here.