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Monthly Archives: September 2014

Your Most Unhappy Customers Are Your Greatest Source Of Learning – Bill Gates

City Light customer account operators, 1945 Image via Seattle Municipal Archives Surely we have all [...]

16
Sep
Toyota Culture – What Is It & Can It Improve Your Business

Eiji Toyoda – Promoter of the Toyota Way Image by HIROKO TABUCHI via The New [...]

03
Sep
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